FAQs

Frequently asked questions

Everything you need to know about practising with Tungo. Cannot find your answer? Get in touch.

Getting started

New to Tungo

Do I have to pay straight away?

No — every new account gets a 7-day free trial with full access, no card required. You only choose a plan once the trial ends.

Do I need any experience?

No — the games work whether you are starting from scratch or brushing up on a language you already know.

Do I need to download an app?

No, Tungo runs in your browser on desktop or mobile — nothing to install.

Can I change my languages after I sign up?

Yes, you can change your base or learning language at any time from your profile settings.

Pricing & billing

Plans and payment

How much does Tungo cost?

Basic Top-up is £1.99/month and Full Access is £17.99/month. Both are billed monthly in GBP and can be cancelled anytime. See our full pricing.

What happens when my free trial ends?

You will be asked to choose a plan to keep playing. Your account and progress stay exactly as they were — you just will not be able to play again until you pick a plan.

Can I cancel anytime?

Yes. Cancel from your account whenever you like and you will keep access until the end of the period you have already paid for.

How do you take payment?

Payments are handled securely by Stripe. We never see or store your full card details.

Languages & practice

Learning on Tungo

Which languages can I learn?

English, French, Spanish, German, Dutch and Hungarian, with more on the way.

What kinds of games are there?

Five: Reading Game, Picture Guessing, Listening Game, Missing Word, and Input Text to Voice. See the full walkthrough.

How long should I practise for?

Just a few minutes a day. Tungo is built around short, frequent sessions rather than long ones — that is what makes it stick.

Account & privacy

Your account

How do I reset my password?

Use the forgotten password link on the login page and we will email you a reset link.

What data does Tungo collect?

Just what is needed to run your account and lessons — see our full Privacy Policy for the details.

How do I close my account?

Contact us and we will close your account and handle your data as set out in our Privacy Policy.

Still have a question?

We are happy to help — reach out and we will get back to you.